Tech-Savvy Gulf Coast Chiropractor Cures
Practice Headaches with RAPID Software
No stranger to computers and software systems, Dr. Joe Ferrantelli, D.C. tried a number of solutions in his office,
but nothing he tried had helped very much. He still had to scribe and key in daily notes, and paper-based reporting
process remained cumbersome.
Staff was resistant because software often was hard to learn and difficult to use, so the office routinely fell behind
on documentation. That impacted many things: productivity within the office; relationships with attorneys and
referring doctors; and ultimately, whether and how quickly claims were paid.
Busy, specialized practice
A graduate of Life University School of Chiropractic and Florida State University, Dr. Ferrantelli founded Advanced
Chiropractic Associates, Inc., a six-year-old family practice that emphasizes the structural rehabilitation of spinal
injuries resulting from automobile, sports and workplace accidents.
He specializes in procedures using the Clinical Biomechanics of Posture/Chiropractic Biophysics (CBP) Technique,
which employs pecialized devices to correct subluxations that underlie spinal and pelvic injuries, deformities and
the accompanying pain. Besides the doctor, the practice comprises an office staff of four, who also assist with
procedures, and a massage therapist. The practice sees 150-200 patients in a typical work week.
Automated notes; instant reports
Dr. Ferrantelli installed the RAPID EMR clinical notes and reporting solution from the ACOM Healthcare Business
division. He now records SOAP notes on a tablet computer during patient visits using interactive checklists and
graphics.
What the doctor sees: graphical helpers and checklists enable doctors to reduce or eliminate scribing, automate notes and build comprehensive, detailed electronic patient records.
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THE CUSTOMER |
Dr. Joe Ferrantelli founded Advanced Chiropractic Associates, Inc. as a family practice which sees 150-200 patients in a typical work week. |
THE PROBLEM |
The doctor tried several solutions to avoid manual input of daily notes and convoluted report processes. All were hard to use; staff resisted. |
THE SOLUTION |
Acquiring ACOM’s RAPID EMR chiropractic software enabled Dr. Joe to automate input of clinical notes using graphical helpers and check lists and to build sophisticated electronic patient records. Concise interim and final reports are now produced with a few keystrokes. |
THE RESULTS |
RAPID EMR’s clarity and ease-of-use
brought instant staff buy-in. Addition of
ACOM’s Patient self-registration Kiosk
further reduced front office labor.
Efficiency soared, reimbursements
accelerated; professional relationships
blossomed. Delays, denials and audits are all history. |
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